The purser staff performs the duties the front desk in a hotel lobby perform. The purser staff are considered officers and must report to the chief purser. The purser staff is trained in immigration and customs laws and is responsible for all the documents and papers needed for traveling. They also establish and manage passenger's accounts, overall revenue accumulated on board. All financial matters are dealt with by the purser staff. In addition to their administrative duties the purser staff handles passenger's complaints, room exchanges, acts as a liaison between the passengers and crew.

The candidate has to prove education in Hotel Management School, Culinary School plus supplementary experiences in five star Hospitality Operation and references. Fluent in English, any other languages can be an advantage.

The employee is entitled to 6 days off per month. Per month or part thereof the days are calculated pro rata. Individual days off may be give onboard the ship according to the booking situation. The 72 days for the full year (12 month) include all days off/vacations days and public holidays according to Swiss law (52 Sundays and 9 public holidays = 61 per year)

Pension Plan / Insurances:
The employer insures the employee according to Swiss law for:
- Old age insurance (AHV)
- Unemployment insurance (ALV)
- Industrial and non-industrial accident insurance (SUVA)
- Sickness insurance (basic insurance - ÖKK)
- Daily benefit in case of sickness
- Pension plan (BVG – if applicable)

Please consider also the following additional information:
Uniform regulation on board
Black Shoes for all Head of Departments, Front Desk and Service Crew